Sociologi. Service. Företagsorganisation och företagsledning. Administration. Transport Administration

ISO 41001:2018 specifies the requirements for a facility management (FM) system when an organization: a) needs to demonstrate effective and efficient delivery of FM that supports the objectives of the demand organization; b) aims to consistently meet the needs of interested parties and applicable requirements; c) aims to be sustainable in a globally-competitive environment. The requirements specified in ISO 41001:2018 are non-sector specific and intended to be applicable to all organizations, or parts thereof, whether public or private sector, and regardless of the type, size and nature of the organization or geographical location. Annex A provides additional guidance on the use of this document.

This document specifies accessibility requirements on information provision and communication in support services. This includes general information about the products and services including information on their accessibility. This document provides requirements on an accessible support service designed so that information and communication can be accessed, understood and used. Support services include but are not limited to help desks, call centres, technical support, and training services. It applies to support services that are provided digitally or face to face. NOTE 1 Where relay services are referred to in this document, relay services are a means to communicate in the provision of support services. NOTE 2 It includes support services that are provided directly and those that have been outsourced. It is applicable for all organisations of all sizes and across all sectors.

This document describes methods and requirements for proof of delivery replacing the physical signature, while being as secure and trustworthy as physical signatures. It applies to situations where the traditional, physical signature is required by the service to be provided and where this traditional physical signature is not required by regulation. It applies to parcels delivered to recipients by postal operators and Logistic Service Providers (LSP). This document aims to meet or exceed the level of confidence associated with traditional, physical signatures. The new proof of delivery process will ascertain that the item is delivered to an authorized recipient or receiver and also prove that the recipient accepted the delivery. This document includes only the delivery process (forward flow).

This document specifies requirements and provides guidelines for establishing, developing, implementing, evaluating, maintaining and improving an effective diversity management system within an organization. It describes how governance can link diversity to value creation and task solving. This document covers the following aspects of diversity: age, gender, level of disability, ethnicity, life stance, cultural background, class, gender identity and sexual orientation, differences in education, experience, competence, interests and family situation. Inclusion is an element of the diversity management concept. This document is applicable to all types of organizations, bodies, groups and teams regardless of size, organizational structure or sector, private and public, both within and beyond the employer/employee scope. It is applicable to diversity management within a region, country or community and for voluntary work. EXAMPLE: An organization could be a company, community, board, school, academic institutions, voluntary organization, authority or sports section. All requirements specified in this document that refer to a governing body apply to top management in cases where an organization does not have a governing body as a separate function. The standard does not provide: - Guidance on Human Resource Management support activities related to diversity and inclusion as covered in ISO 30415 - Guidance on how to approach social responsibility, corporate social responsibility or other activities that can be categorized as providing help for marginalized groups, see ISO 26000.

This document specifies requirements for railway driving simulators for drivers' training. It defines the minimum functions and performances for a driver training simulator. This document is applicable to all guided transport systems, including for mainlines, metros, tramways and light rails, as part of public/private transport systems. These vehicles are intended for the operation of intercity, urban and suburban passenger or freight services with self-propelled systems and operated on either segregated or not segregated paths. Annexes A to D provide additional information.

This document specifies requirements for a food safety management system (FSMS) to enable an organization that is directly or indirectly involved in the food chain:

a) to plan, implement, operate, maintain and update a FSMS providing products and services that are safe, in accordance with their intended use;

b) to demonstrate compliance with applicable statutory and regulatory food safety requirements;

c) to evaluate and assess mutually agreed customer food safety requirements and to demonstrate conformity with them;

d) to effectively communicate food safety issues to interested parties within the food chain;

e) to ensure that the organization conforms to its stated food safety policy;

f) to demonstrate conformity to relevant interested parties;

g) to seek certification or registration of its FSMS by an external organization, or make a self-assessment or self-declaration of conformity to this document.

All requirements of this document are generic and are intended to be applicable to all organizations in the food chain, regardless of size and complexity. Organizations that are directly or indirectly involved include, but are not limited to, feed producers, animal food producers, harvesters of wild plants and animals, farmers, producers of ingredients, food manufacturers, retailers, and organizations providing food services, catering services, cleaning and sanitation services, transportation, storage and distribution services, suppliers of equipment, cleaning and disinfectants, packaging materials and other food contact materials.

This document allows any organization, including small and/or less developed organizations (e.g. a small farm, a small packer-distributor, a small retail or food service outlet) to implement externally-developed elements in their FSMS.

Internal and/or external resources can be used to meet the requirements of this document.

ISO/IEC 19788-4:2014 specifies, in a rule-based manner, metadata elements and their attributes for the description of learning resources. This includes the rules governing the identification of metadata elements and the specification of metadata attributes.

These metadata elements are used to form the description of a learning resource, i.e. as a metadata learning resource (MLR) record.

This part of ISO/IEC 19788 specifies, using ISO/IEC 19788-1, technical aspects of learning resources, i.e., requirements for use, location, size, etc.

This document provides users with a basic understanding of the general minimum requirements for the available certificates, knowledge, skill level and competencies for persons operational in the field of inspection of paint, coatings, varnishes and related products on various substrates where the proper application and inspection is fundamental for the life expectancy of the paint and coating system, conformity to specifications and safety.