Sociologi. Service. Företagsorganisation och företagsledning. Administration. Transport Administration

This document includes the sector specific requirements for the provision of private security services in the energy sector that are additional to the requirements of EN 17483 1. It specifies service requirements for quality in organization, processes, personnel and management of a security service provider and/or its independent branches and establishments under commercial law and trade as a provider with regard to security services in the energy sector. It lays down quality criteria for the delivery of security services in the energy sector requested by public and private clients. This document is suitable for the selection, attribution, awarding and reviewing of the most suitable provider of security services in the energy sector. NOTE 1 This document is the Part 4 of a series of standards on the provision of private security services for critical infrastructure. See Figure 2. [Figure 2] NOTE 2 It is important that the selection of a private security service provider always represents the best balance between quality and price. This document sets out the minimum requirements that providers are expected to comply with in order for this balance to be struck. It specifies service requirements for quality in organization, processes, personnel and management of a security service provider and/or its independent branches and establishments under commercial law and trade as a provider with regard to security services in the energy sector. It lays down quality criteria for the delivery of security services in the energy sector requested by public and private clients. This document is suitable for the selection, attribution, awarding and reviewing of the most suitable provider of security services in the energy sector. This document is not applicable to private security services in nuclear power plants. List of possible activities Activities for PSCs in CIP in the energy sector: 1. Perimeter Protection and Surveillance: — Human – reception services, static guarding, patrols, possibly K9; — Technology – CCTV, Drones, others; — Operation of a control/monitoring room; — Operation of an alarm monitoring centre; — Access Control and Management (tourniquets, barriers, authorization and badges). 2. Human and technology, e.g. use of screening and detection equipment for: — Vehicles; — Goods; — Visitors; — Staff; — Contractors (means: human and technology, e.g. use of screening and detection equipment); 3. Site and off-site Protection and Surveillance / static securing & patrolling on-site and within the building; 4. Emergency response / crisis management; — Alarm intervention; — First responders (EHS – Emergency Health Services);

ISO/IEC 17020:2012 specifies requirements for the competence of bodies performing inspection and for the impartiality and consistency of their inspection activities. It applies to inspection bodies of type A, B or C, as defined in ISO/IEC 17020:2012, and it applies to any stage of inspection.

This document specifies the requirements for implementation of a quality system along the patient pathway in Radiology services. The objective is to ensure high quality delivery of all aspects of the examination safety and patient care. This document deals with procedures using X-rays, ultrasonography and magnetic resonance imaging on humans, including diagnostic procedures and interventional Radiology as well as remote practices. It also applies, in its principles, to any other technique and modality that would be used in Radiology services. The document covers: - the different steps of patient care (from the imaging referral, before, during, and after the examination); - the corresponding human resources and technical-medical requirements; - quality and risk management. This document does not apply to radiotherapy and nuclear medicine, nor to equipment and radiation controls which are covered in other standards. This document excludes requirements related to research and education themes. This document establishes best practices description which constitutes a reference for audits, including clinical audits. Nevertheless, the clinical audits methodology, already defined at the European level, and implemented under the responsibility of each country is excluded from the document.

This document specifies guidelines for a use of social media in emergency management. It gives guidance on how to use social media before, during and after an emergency and how social media can support the work of emergency services. On the one hand, these guidelines are directed to authorities (governmental as well as non­governmental organisations) involved in emergency management. On the other hand, they are directed to citizens who want to use social media in emergency situations. These guidelines shall help social media users to use these new media as efficiently as possible.

This International Standard establishes the colour codes for expressing the degree of safety or danger. The colour codes should be used to gain the attention of both first response personnel and/or the people at risk about the severity of situation to solicit them to seek more information or to take appropriate safety actions specified by prior notification. Unlike safety signs which convey static information, colour codes should be used to let the people at risk know the recent changes in status in terms of safety­danger continuum . The colours between red and green in terms of hue will be used to express the status in terms of safety­danger continuum. The degree of safetydanger continuum should be less than nine because of human capacity to distinguish at one time. This standard is applicable to all locations and all sectors where safety­related questions may be posed. However, it is not applicable to, generally speaking, to those sectors subject to a regulation which may differ.

This document provides guidance on auditing management systems, including the principles of auditing, managing an audit programme and conducting management system audits, as well as guidance on the evaluation of competence of individuals involved in the audit process. These activities include the individual(s) managing the audit programme, auditors and audit teams. It is applicable to all organizations that need to plan and conduct internal or external audits of management systems or manage an audit programme. The application of this document to other types of audits is possible, provided that special consideration is given to the specific competence needed.