Tjänster

Ämnesområden: Tjänster för konsumenter
Kommittébeteckning: SIS/TK 562 (Human Resource Management)
Källa: ISO
Svarsdatum: den 26 feb 2020
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ISO 10667-1 establishes requirements and guidance for the client working with one or more service provider(s) to carry out the assessment of an individual, a group, or an organization for work-related purposes. This document enables the client to base its decisions on sound assessment results.

This document specifies the requirements of the client with respect to:

a) the needs and rationale for using assessments;

b) the conditions under which the assessment will be used;

c) the decisions about the assessment approach together with the implementation and evaluation of assessment procedures and methods;

d) the required competence and professionalism of any person working under its control with a role in the assessment process;

e) the decisions about the access, use, and storage of assessment results and subsequent reports; and

f) organizational decisions related to the delivery of assessment services.

ISO 10667-1 also specifies assessment methods and procedures that can be carried out for one or more of the following work-related purposes made by or affecting individuals, groups or organizations, including, but not limited to:

— employment-related decisions (e.g., recruitment, selection, development, appraisal, promotion, outplacement, succession planning and reassignment);

— career-related decisions (e.g., recruiting, coaching, guidance, vocational rehabilitation and outplacement counselling);

— group decisions (e.g., training initiatives, team building); and

— organizational decisions (e.g., restructuring, morale and culture initiatives, mergers and acquisitions).

No detailed technical or professional specifications are included within ISO 10667; however, an explanation of some of the more common professional guidelines used in assessment (e.g., validity, reliability, fairness, standardization) are included in Annex B. Despite the informative nature of this annex, the quality of assessment procedures and methods is important to the client in relation to the purposes of the assessment, the relevance of the measures involved, their validity, reliability, fairness, standardization and any issues relating to special needs of the assessment participant and other factors that affect the practicality, acceptability and utility of the assessment.

NOTE 1 Requirements for the service provider are specified in ISO 10667-2.

NOTE 2 See Bibliography for examples of various professional guidelines and national standards.

NOTE 3 See Annex B for further details of generally accepted technical quality guidelines.

This document does not detail the specific competences required for assessors as these are dependent upon the nature of the assessment.

NOTE 4 See Annex C for further information on assessor competence.

Ämnesområden: Tjänster för konsumenter
Kommittébeteckning: SIS/TK 562 (Human Resource Management)
Källa: ISO
Svarsdatum: den 26 feb 2020
Se merSe mindre
 

ISO 10667-2 establishes requirements and guidance for one or more service provider(s) in working with a client to carry out the assessment of an individual, group or organization for work-related purposes and to deliver quality assessment services.

This document addresses the requirements for the service provider with respect to, among other areas:

a) the choice, integration, implementation and evaluation of assessment procedures and methods in making recommendations to a client who has an assessment need, carrying out and delivering such assessments, and assisting the client in communicating with assessment participants and others;

b) the interpretation of assessment results and subsequent reports;

c) the collection, processing, and storage of personal data of assessment participants and of assessment data;

d) ensuring the required competence and professionalism of any person working under its control with a role in the assessment process;

e) organizational decisions related to the delivery of assessment services.

ISO 10667-2 also specifies assessment methods and procedures that can be carried out for one or more of the following work-related purposes made by or affecting individuals, groups or organizations, including, but not limited to:

— employment-related decisions, e.g., recruitment, selection, development, appraisal, promotion, outplacement, succession planning and reassignment;

— career-related decisions (e.g., recruiting, coaching, guidance, vocational rehabilitation and outplacement counselling);

— group decisions (e.g., training initiatives, team building); and

— organizational decisions (e.g., restructuring, morale and culture initiatives, mergers and acquisitions).

No detailed technical or professional specifications are included within ISO 10667-2; however, an explanation of some of the more common professional terms used in assessment (e.g., validity, reliability, fairness, standardization) are included in Annex B. Despite the informative nature of this annex, the quality of assessment procedures and methods is important to the client in relation to the purposes of the assessment, the relevance of the measures involved, their validity, reliability, fairness, standardization and any issues relating to special needs of the assessment participant and other factors that affect the practicality, acceptability and utility of the assessment.

NOTE 1 Requirements for the client are specified in ISO 10667-1.

NOTE 2 See Bibliography for examples of various professional guidelines and national standards.

NOTE 3 See Annex B for further details of generally accepted technical quality guidelines.

This document does not detail the specific competences required for assessors as these are dependent upon the nature of the assessment.

NOTE 4 See Annex C for further information on assessor competence.

Kommittébeteckning: SIS/TK 579 (Facility Management)
Källa: CEN
Svarsdatum: den 3 apr 2020
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This document provides guidance on the development of a strategy for facility management (FM) when the FM organization:

a) intends to ensure alignment between FM requirements and the objectives, needs and constraints of the demand organization’s core business;

b) wants to improve the usefulness and benefits provided by the facilities for the betterment of the demand organization and its core business;

c) aims to meet the needs of stakeholders and applicable provisions consistently;

d) aims to be sustainable in a globally competitive environment.

Kommittébeteckning: SIS/TK 113 (Underhåll)
Källa: CEN
Svarsdatum: den 9 apr 2020
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This document introduces methods and procedures when applying physical asset management as a framework to take maintenance into account as an influencing factor within an organisations’ strategic and tactical decisions on its physical assets, and when applying physical asset management as a framework to maintenance activities. It also introduces the relationship between organisational strategic plan and the maintenance management system at a methodological level and describes the interrelations between maintenance process and all the other physical asset management processes at a procedural level.

This document may be applied to managing the physical assets of organisations of all sizes. It introduces methods and procedures for all the levels and functions of the organisations’ management such as corporate planning management, plant management, technical management, production management, financial management, asset management, maintenance management, quality management etc. The focus of the document is at the asset portfolio and system levels and consists of guidance and recommendations. It is not intended to be used for certification, regulatory, or contractual use.

However, if specific documents exist for a particular application, those documents should also be considered.

NOTE Typical examples for asset systems or composition of asset systems are production processes, production lines, production units, plant with several production lines.

Kommittébeteckning: SIS/TK 599 (Kvalitetssäkring inom LSS)
Källa: SIS
Svarsdatum: den 17 apr 2020
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