Sociologi. Service. Företagsorganisation och företagsledning. Administration. Transport Administration

ISO 10667-1 establishes requirements and guidance for the client working with one or more service provider(s) to carry out the assessment of an individual, a group, or an organization for work-related purposes. This document enables the client to base its decisions on sound assessment results.

This document specifies the requirements of the client with respect to:

a) the needs and rationale for using assessments;

b) the conditions under which the assessment will be used;

c) the decisions about the assessment approach together with the implementation and evaluation of assessment procedures and methods;

d) the required competence and professionalism of any person working under its control with a role in the assessment process;

e) the decisions about the access, use, and storage of assessment results and subsequent reports; and

f) organizational decisions related to the delivery of assessment services.

ISO 10667-1 also specifies assessment methods and procedures that can be carried out for one or more of the following work-related purposes made by or affecting individuals, groups or organizations, including, but not limited to:

— employment-related decisions (e.g., recruitment, selection, development, appraisal, promotion, outplacement, succession planning and reassignment);

— career-related decisions (e.g., recruiting, coaching, guidance, vocational rehabilitation and outplacement counselling);

— group decisions (e.g., training initiatives, team building); and

— organizational decisions (e.g., restructuring, morale and culture initiatives, mergers and acquisitions).

No detailed technical or professional specifications are included within ISO 10667; however, an explanation of some of the more common professional guidelines used in assessment (e.g., validity, reliability, fairness, standardization) are included in Annex B. Despite the informative nature of this annex, the quality of assessment procedures and methods is important to the client in relation to the purposes of the assessment, the relevance of the measures involved, their validity, reliability, fairness, standardization and any issues relating to special needs of the assessment participant and other factors that affect the practicality, acceptability and utility of the assessment.

NOTE 1 Requirements for the service provider are specified in ISO 10667-2.

NOTE 2 See Bibliography for examples of various professional guidelines and national standards.

NOTE 3 See Annex B for further details of generally accepted technical quality guidelines.

This document does not detail the specific competences required for assessors as these are dependent upon the nature of the assessment.

NOTE 4 See Annex C for further information on assessor competence.

ISO 10667-2 establishes requirements and guidance for one or more service provider(s) in working with a client to carry out the assessment of an individual, group or organization for work-related purposes and to deliver quality assessment services.

This document addresses the requirements for the service provider with respect to, among other areas:

a) the choice, integration, implementation and evaluation of assessment procedures and methods in making recommendations to a client who has an assessment need, carrying out and delivering such assessments, and assisting the client in communicating with assessment participants and others;

b) the interpretation of assessment results and subsequent reports;

c) the collection, processing, and storage of personal data of assessment participants and of assessment data;

d) ensuring the required competence and professionalism of any person working under its control with a role in the assessment process;

e) organizational decisions related to the delivery of assessment services.

ISO 10667-2 also specifies assessment methods and procedures that can be carried out for one or more of the following work-related purposes made by or affecting individuals, groups or organizations, including, but not limited to:

— employment-related decisions, e.g., recruitment, selection, development, appraisal, promotion, outplacement, succession planning and reassignment;

— career-related decisions (e.g., recruiting, coaching, guidance, vocational rehabilitation and outplacement counselling);

— group decisions (e.g., training initiatives, team building); and

— organizational decisions (e.g., restructuring, morale and culture initiatives, mergers and acquisitions).

No detailed technical or professional specifications are included within ISO 10667-2; however, an explanation of some of the more common professional terms used in assessment (e.g., validity, reliability, fairness, standardization) are included in Annex B. Despite the informative nature of this annex, the quality of assessment procedures and methods is important to the client in relation to the purposes of the assessment, the relevance of the measures involved, their validity, reliability, fairness, standardization and any issues relating to special needs of the assessment participant and other factors that affect the practicality, acceptability and utility of the assessment.

NOTE 1 Requirements for the client are specified in ISO 10667-1.

NOTE 2 See Bibliography for examples of various professional guidelines and national standards.

NOTE 3 See Annex B for further details of generally accepted technical quality guidelines.

This document does not detail the specific competences required for assessors as these are dependent upon the nature of the assessment.

NOTE 4 See Annex C for further information on assessor competence.

This document specifies the minimum nuclear criticality safety training requirements for Operations Staff, Operations Supervisors, and Management. The requirement for the training of Operations Staff, Operations Supervisors and Management is identified in ISO–1709.

This document is applicable to areas, processes or facilities containing quantities of fissile nuclides in which nuclear criticality safety is required to be established, except for nuclear reactors where the core is fully loaded.

This document is not applicable to the transport of fissile materials outside the boundaries of nuclear establishments, nor for the response to a criticality accident. Training for response to a criticality accident is considered in ISO-11320.

This document provides guidelines to assist organizations in establishing, documenting, implementing, maintaining and continually improving material circulation in their design and development in a systematic manner, using an environmental management system (EMS) framework.

These guidelines are intended to be used by those organizations that implement an EMS in accordance with ISO 14001. The guidelines can also help in integrating material circulation strategies in design and development when using other management systems. The guidelines can be applied to any organization regardless of its size or activity.

This document provides guidelines for design strategies on material circulation to achieve the material efficiency objectives of an organization, by focusing on the following aspects:

— Type and quantity of materials in products

— Product lifetime extension

— Recovery of products, parts, and materials

In design and development, many aspects are considered, such as safety, performance, and cost. Although important, they are not addressed in this document.

This International Standard provides guidelines in addition to the guidance given in the ISO/IEC 27000 family of standards for implementing information security management within information sharing communities.

This International Standard provides controls and guidance specifically relating to initiating, implementing, maintaining, and improving information security in inter-organizational and intersector communications. It provides guidelines and general principles on how the specified requirements can be met using established messaging and other technical methods.

This International Standard is applicable to all forms of exchange and sharing of sensitive information, both public and private, nationally and internationally, within the same industry or market sector or between sectors. In particular, it may be applicable to information exchanges and sharing relating to the provision, maintenance and protection of an organization’s or nation state’s critical infrastructure. It is designed to support the creation of trust when exchanging and sharing sensitive information, thereby encouraging the international growth of information sharing communities.

The scope of this Recommendation | International Standard is to define guidelines supporting the implementation of information security controls in telecommunications organizations.

The adoption of this Recommendation | International Standard will allow telecommunications organizations to meet baseline information security management requirements of confidentiality, integrity, availability and any other relevant security property.

This International Standard gives guidelines for how to process and resolve potential vulnerability information in a product or online service.

This International Standard is applicable to vendors involved in handling vulnerabilities.

This document specifies requirements for competence, consistency and impartiality in the auditing and certification of ISO 50001 energy management systems (EnMS) for bodies providing these services. In order to ensure the effectiveness of EnMS auditing, this document addresses the auditing process, competence requirements for personnel involved in the certification process for energy management systems, the duration of audits and multi-site sampling.

This document provides guidance on the development of a strategy for facility management (FM) when the FM organization:

a) intends to ensure alignment between FM requirements and the objectives, needs and constraints of the demand organization’s core business;

b) wants to improve the usefulness and benefits provided by the facilities for the betterment of the demand organization and its core business;

c) aims to meet the needs of stakeholders and applicable provisions consistently;

d) aims to be sustainable in a globally competitive environment.

This document specifies the requirements, common methodology and deliverables for energy audits. It applies to all forms of establishments and organizations, all forms of energy and uses of energy. This document covers the general requirements common to all energy audits. Specific energy audit requirements complete the general requirements in separate parts dedicated to energy audits for buildings, industrial processes and transport.

This document is applicable to specific energy audit requirements in buildings. It specifies the requirements, methodology and deliverables of an energy audit in a building or group of buildings, It is applied in conjunction with, and is supplementary to, EN 16247-1, Energy audits — Part 1: General requirements. It provides additional requirements to EN 16247-1 and is applied simultaneously.

If processes are included in the scope of the energy audit, the energy auditor can choose to apply EN 16247-3, Energy audits — Part 3: Processes. If on-site transport on a site is included in the scope of the energy audit, the energy auditor can choose to apply EN 16247-4, Energy audits — Part 4: Transport.

This document specifies the requirements, methodology and deliverables of an energy audit within a process. These consist of:

a) organizing and conducting an energy audit;

b) analysing the data from the energy audit;

c) reporting and documenting the energy audit findings.

This part of the standard applies to sites where the energy use is due to process. It is used in conjunction with and is supplementary to EN 16247-1, Energy audits — Part 1: General requirements. It provides additional requirements to EN 16247-1 and is applied simultaneously.

A process could include one or more production lines, offices, laboratories, research centres, packaging and warehouse sections with specific operational conditions and site transportation. An energy audit could include the whole site or part of a site.

If buildings are included in the scope of the energy audit, the energy auditor may choose to apply EN 16247-2, Energy Audits — Part 2: Buildings. If on-site transport on a site is included in the scope of the energy audit, the energy auditor may choose to apply EN 16247-4, Energy audits — Part 4: Transport.

NOTE The decision to apply Parts 2 and 4 could be made during the preliminary contact, see 5.1.

This document is used in conjunction with and is supplementary to EN 16247-1, Energy audits — Part 1: General requirements. It provides additional requirements to EN 16247-1 and is applied simultaneously.

The procedures described here apply to the different modes of transport (road, rail, marine and aviation), as well as the different ranges (local- to long-distance) and what is transported (i.e. goods and people).

This document specifies the requirements, methodology and deliverables specific to energy audits in the transport sector, every situation in which a displacement is made, no matter who the operator is (a public or private company or whether the operator is exclusively dedicated to transport or not), is also addressed in this document.

This document advises on both the optimization of energy within each mode of transport, as well as selecting the best mode of transport in each situation; the conclusions drawn by the energy audit can influence decisions on infrastructure and investment e.g. in teleconferencing or web meetings.

Energy audits of buildings and processes associated with transport can be conducted respectively with the EN 16247-2 Buildings and EN 16247-3 Processes e.g. pipelines, depots and escalators/travelators. This part of the standard does not include the infrastructure which supplies energy e.g. the electricity generation of energy for railways.

This document specifies requirements and recommendations for the planning, design, development and provision of communication services related to passenger transport so that this information can be accessed, understood and used by the widest range of users, including persons with disabilities and older persons.

These requirements and recommendations enable an organization to extend its range of users by identifying diverse characteristics, capabilities, and preferences.

The requirements set out in this standard are applicable to but not limited to passenger transport service providers including air-, bus, rail-, and waterborne passenger transport services.

This document introduces methods and procedures when applying physical asset management as a framework to take maintenance into account as an influencing factor within an organisations’ strategic and tactical decisions on its physical assets, and when applying physical asset management as a framework to maintenance activities. It also introduces the relationship between organisational strategic plan and the maintenance management system at a methodological level and describes the interrelations between maintenance process and all the other physical asset management processes at a procedural level.

This document may be applied to managing the physical assets of organisations of all sizes. It introduces methods and procedures for all the levels and functions of the organisations’ management such as corporate planning management, plant management, technical management, production management, financial management, asset management, maintenance management, quality management etc. The focus of the document is at the asset portfolio and system levels and consists of guidance and recommendations. It is not intended to be used for certification, regulatory, or contractual use.

However, if specific documents exist for a particular application, those documents should also be considered.

NOTE Typical examples for asset systems or composition of asset systems are production processes, production lines, production units, plant with several production lines.