Hälso- och sjukvårdstjänster: allmänt

Kommittébeteckning: SIS/TK 110 (Akustik och buller)
Källa: ISO
Svarsdatum: den 19 jan 2019
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This standard applies to Hearing Aid Fitting Management (HAFM) services offered by hearing aid professionals (HAP) when providing benefit for their clients. The provision of hearing aids relies on the practices of a hearing aid professional, to ensure the proper fitting and adequate service in the interest of the client with hearing loss.

This standard specifies general processes of HAFM from the client profile to the follow-up through administering, organising and controlling hearing aid fitting through all stages. It also specifies important preconditions such as education, facilities, and systems that are required to ensure proper services.

The focus of this standard is the services offered to the majority of adult clients with hearing impairment. It is recognized that certain groups of hearing loss such as children, persons with other disabilities or persons with implantable devices may require services outside the scope of this standard.

Hearing loss can be a consequence of serious medical conditions. Hearing aid professionals are not in a position to diagnose or treat such conditions. When assisting clients seeking hearing rehabilitation without prior medical examination hearing aid professionals must be observant of symptoms of such conditions and refer to proper medical care.

Further to the main body of the standard, that specifies the HAFM requirements and processes, several informative annexes are provided. Proper education of hearing aid professionals is vital for exercising HAFM. Annex A defines the competencies required for the HAFM processes; Annex B offers a recommended curriculum for education of hearing aid professionals. Annex C is an example of an appropriate fitting room. Annex D is a guidance on referral of clients for medical or other specialist examination and treatment. Annex E is a recommendation for important information to be exchanged with the client during the course of HAFM. Annex F is a comprehensive terminology list offering definitions of most current terms related to HAFM.

It is the intention that these annexes will be helpful to those who wish to deliver HAFM of the highest quality.