Hjälpmedel för personer med funktionsnedsättning

Kommittébeteckning: SIS/TK 110 (Akustik och buller)
Källa: ISO
Svarsdatum: den 19 jan 2019
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This standard applies to Hearing Aid Fitting Management (HAFM) services offered by hearing aid professionals (HAP) when providing benefit for their clients. The provision of hearing aids relies on the practices of a hearing aid professional, to ensure the proper fitting and adequate service in the interest of the client with hearing loss.

This standard specifies general processes of HAFM from the client profile to the follow-up through administering, organising and controlling hearing aid fitting through all stages. It also specifies important preconditions such as education, facilities, and systems that are required to ensure proper services.

The focus of this standard is the services offered to the majority of adult clients with hearing impairment. It is recognized that certain groups of hearing loss such as children, persons with other disabilities or persons with implantable devices may require services outside the scope of this standard.

Hearing loss can be a consequence of serious medical conditions. Hearing aid professionals are not in a position to diagnose or treat such conditions. When assisting clients seeking hearing rehabilitation without prior medical examination hearing aid professionals must be observant of symptoms of such conditions and refer to proper medical care.

Further to the main body of the standard, that specifies the HAFM requirements and processes, several informative annexes are provided. Proper education of hearing aid professionals is vital for exercising HAFM. Annex A defines the competencies required for the HAFM processes; Annex B offers a recommended curriculum for education of hearing aid professionals. Annex C is an example of an appropriate fitting room. Annex D is a guidance on referral of clients for medical or other specialist examination and treatment. Annex E is a recommendation for important information to be exchanged with the client during the course of HAFM. Annex F is a comprehensive terminology list offering definitions of most current terms related to HAFM.

It is the intention that these annexes will be helpful to those who wish to deliver HAFM of the highest quality.

Kommittébeteckning: SIS/TK 380 (Ergonomi)
Källa: CEN
Svarsdatum: den 27 mar 2019
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This International Standard specifies design guidelines for indicator lights, mainly LED sourced, on consumer products for use by older people and people with visual disabilities. It does not consider the needs of persons who are blind.

Indicator lights include those that inform users visually about the conditions, changes in functional status and settings, and malfunction of products. They convey information by light on/off, time-modulated intensity, blinking, colour, luminance level, and layout.

This document addresses household and home appliances. It excludes electronic displays presenting characters and graphics, machinery, and appliances in special use for professional, technical, and industrial applications.

Kommittébeteckning: SIS/TK 380 (Ergonomi)
Källa: CEN
Svarsdatum: den 27 mar 2019
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This International Standard specifies ergonomic requirements and recommendations of spoken instructions for consumer products that are used as a means of instructions for operations or feedback of the status of products when used by a person with or without visual impairments.

NOTE 1 Spoken instructions are also useful for some users who have difficulty in reading and those with cognitive impairment.

The requirements and recommendations described in this standard do not depend on the language of guides and are applicable to conventional, stand-alone consumer products in general whose function is limited by characteristics that prevent the user from attaching, installing or using assistive technology. They are not applied to machines and equipment used for professional work.

This document is applicable to spoken instructions of both recorded human speech and synthesized speech from text.

This document does not apply to products for which the instructional content and/or the means of presentation are regulated by law or specified in other standards (e.g. medical devices, fire alarms). It also does not provide recommendations or requirements for spoken instructions of Interactive Voice Response (IVR) systems or digital assistants on personal computers or similar devices.

NOTE 2 ISO 9241-154 provides recommendations or requirements for IVR systems.

NOTE 3 ISO/TS 9241-126 provides generic guidance for the auditory presentation of information in interactive systems.

This document does not specify voice sounds of text-to-speech systems or narrative speech used in place of printed instruction manuals and independently from the product.