Ledningssystem för kvalitet

ISO/IEC 17067 describes the fundamentals of product certification and provides guidelines for understanding, developing, operating or maintaining certification schemes for products, processes and services. ISO/IEC 17067 is intended for use by all with an interest in product certification, and especially by certification scheme owners.

This document specifies requirements for a quality management system when an organization:

a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and

b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

All the requirements of this document are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.